We will treat all your Personal Information (i.e. any personal information which you may provide to us via the Site – meaning the website located at greenshydro.co.uk or any URL which may replace it and/or also any URL which maps (i.e. sends a user) to the same website) as confidential (although we reserve the right to disclose this information in the circumstances set out below).
What Information We Collect
When you shop on this Site, we will ask you to input and will collect Personal Information from you; such as, your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information. We may also collect information about where you are on the internet, your browser type, the country where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website (“User Details”). We may collect this information even if you do not register with us.
We do not store credit card details nor do we share customer details with any 3rd parties.
How We May Use The Info About Our Customers
We may use your information for the following purposes:
Processing your orders
For statistical purposes, to improve the Site and its services to you
To serve Site content and advertisements to you
To administer the Site
In relation to your preferences and email updates
To notify you of products or special offers that may be of interest to you.
You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.
In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
In the event that you do not wish to be contacted about products, promotions or special offers which we feel may be of interest to you, simply unsubscribe from our contact list at any time by clicking on the link provided in the promotional email or by unsubscribing via the Site.
We will never release your Personal Information to third parties.
How to Find Out What Information We Hold About You
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £1.95 to cover administration expenses to the following address:
Greens Hydroponics LTD
Toterdown Bridge Trading Estate
Questions regarding this Policy should be directed to the address at the head of this Policy.